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Educate Your Clients

Tuesday May 14, 2019 comments Tags: social media, social media strategy, educate, customer loyalty, customer service, customer management

Why Educate Your Clients

Competition is fierce, but a way to beat out your competitors is to educate your clients. Take every advantage to build relationships, create goodwill, and earn the trust of potential customers. They want more than just a pitch from you. They desire to interact with your company to better understand your viewpoints and dedication to them before they commit. it's also important that clients that are classified as a small business will have a small business advertising.

How to Educate Your Clients

Hosting an educational event for current and potential customers is a great way to educate. Here are just a couple of ideas:
- If you’re recruiting salon professionals, consider inviting a
sharpening expert to teach salon professionals how to maintain scissors/shears and tips and secrets of the industry that most sharpeners won't share.

- If you are a real estate agent or mortgage firm, schedule a Home Buyers 101 class for first-time buyers. Share the important info they need to know when it comes to buying a house or tips on how to maintain your first home.
- Those in the food industry could host a food-storage safety class that informs the public on how to best store food and what types of foods must be refrigerated after opening.

- Clients should be aware on how to advertise. This can be done by having awareness in small business advertising.

In addition to hosting events, educate by sharing relevant, informational content. You can do this by sharing information across social media platforms, or by even launching your own blog! Doing so will definitely impact your small business advertising goals.

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